Privacy Policy

Effective Date: March 3, 2025

1. Introduction

Dreamfield Design LLC, d.b.a. Takedown Agency (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients worldwide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), when you interact with our website, takedownagency.com (the “Site”).

2. Information We Collect

2.1 Personal Information:

We collect personal information that you voluntarily provide to us through the Site’s contact forms and newsletter signup. This information may include:

• Your name
• Your email address
• Your message

2.2 Non-Personal Information:

We also collect non-personal information automatically through Google Analytics, which may include:

• Your IP address
• Your browser type and version
• Your operating system
• Your device type
• Pages you visit on our Site
• Time and date of your visit
• Referring website
• Other technical information

3. Lawful Basis for Processing

We process your personal data based on one or more of the following lawful grounds:

• Consent: We rely on your consent to send you marketing communications and to use non-essential cookies. You can withdraw your consent at any time.
• Contract: We process your data to fulfill your service requests and manage our contractual relationship with you.
• Legitimate Interests: We process your data for website analytics, security measures, and to improve our services. We have balanced these legitimate interests against your rights and freedoms.
• Legal Compliance: We may process your data to comply with applicable laws and regulations.

4. How We Use Your Information

4.1 Personal Information:

• To respond to your inquiries and provide support
• To send you newsletters and marketing communications (if you have consented)
• To improve our services and website
• To comply with legal obligations

4.2 Non-Personal Information:

• To analyze website traffic and usage patterns
• To improve our website’s design and functionality
• To monitor and prevent fraud and abuse

5. Data Subject Rights

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to access: You can request access to your personal data and obtain confirmation that it is being processed.
• Right to rectification: You can request correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): You can request deletion of your data under certain conditions.
• Right to restriction of processing: You can request to limit how your data is used in specific situations.
• Right to data portability: You can receive your data in a portable format.
• Right to object: You can object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: You can withdraw your consent to processing at any time.

To exercise your rights, please contact us using the details in Section 14.

6. Data Storage and Security

• Form Data: Form entries are initially stored in the Site’s database. We export this data to local storage for secure record-keeping and delete it from the database after export.
• Data Security: We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

We may transfer your personal data to countries outside of your jurisdiction, including the United States. We will ensure that any such transfers are made in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your data.

9. Third-Party Services

• Google Analytics: We use Google Analytics to collect non-personal information about your website usage. Google’s privacy policy is available at google.com/policies/privacy.
• Quic.cloud/Litespeed: We utilize CDN hosting via Quic.cloud/Litespeed to optimize website performance. Their privacy policies are available on their respective websites.
• Cookieyes: We use Cookieyes to manage cookie notifications and obtain your consent for cookie usage. Their privacy policy is available at cookieyes.com/privacy-policy.
• Square: We use Square for invoicing and payment processing. Their privacy policy is available at squareup.com/us/en/legal/general/privacy.

10. Cookies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. You can manage your cookie preferences through the Cookieyes notification on our Site.

11. Blog Comments

Our blog posts have moderated comment sections. We reserve the right to remove any comments that are inappropriate or violate our community guidelines.

12. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@takedownagency.com.